Event information
Support, FAQ & T&Cs
Find comprehensive, official support regarding personal data protection, digital passport stamp validation, reward redemption, and technical assistance during Trade Expo Indonesia 2026.
Common questions
Everything about the trail
Government & B2B compliance
How your data is protected
UU PDP & GDPR aligned
Compliant with Indonesia's UU No. 27/2022 and EU GDPR.
AES-256 encryption
Encrypted in transit and at rest, end to end.
Photo-only permissions
Camera used solely for booth verification photos.
Ministry of Trade endorsed
Analytics restricted to accredited Trade Ministry officials.
Rules of engagement & legal framework
Official participation terms
Official participation terms, complete data privacy framework under Indonesia's UU No. 27/2022 (UU PDP), and visitor code of conduct for the Trade Expo Indonesia 2026 digital trail companion.
B2B Trade Companion Scope
Registration & Physical Lanyard Pairing
Each professional trade visitor must pair their official TEI 2026 registration badge or physical lanyard ID with their verified digital companion account to begin the stamp trail. Impersonation or sharing of physical Map IDs is strictly prohibited and leads to immediate disqualification from reward tiers.
Stamp Verification Requirements
Stamps are officially earned through safe photo verification. Buyers must upload high-resolution proof demonstrating active interaction at eligible exporter booths. Verified stamps will populate on the secure, live Dashboard for certification.
Platinum Reward Allocation
Platinum and Gold digital achievements grant physical access passes to the VIP Platinum Lounge located in Hall 1. Rewards are non-transferable and subject to audit by the trade committee to maintain institutional B2B integrity.
Need legal or compliance clarification?
Our onsite legal and data compliance team is stationed at the Ministry of Trade Pavilion in Hall 5 during active exhibition hours.
Ministry of Trade Pavilion · Hall 5 · ICE BSD City
